Customer Service Representative - Johnson & Johnson (Sydney, New South Wales)

14/3/2016 – 67 views

12 month Fixed Term Contracts â€“ multiple positions
Onsite Gym and CafÃ©
North Ryde Location

Do you thrive working in a fast paced customer service environment? Do you have what it takes to be part of a team that impacts people's lives? We have TWO great opportunities in our orthopaedics customer service team for individuals with a keenness to learn and the right attitude to succeed.

Be Vital in this role

In the dynamic and challenging world of medical sales, the customer service team is integral to our success in delivering exceptional service to internal and external customers. In the role of Customer Service Representative you will report to the Customer Service Team Leader for our DePuy Synthes business. You will work in a large friendly team who are dedicated to providing exceptional service in a 24x7 customer support environment. Some of your key responsibilities will be:

processing and managing customer orders in SAP
handling internal and external customer enquiries
management of returns for credit
invoicing and purchase order queries
management of consignment items.

You will be a key go to person for our organisation as you become an expert in understanding the complexities of working in a global healthcare organisation whose mission is to improve the quality of life of patients all over the world.

Qualifications

Be part of something bigger than yourself

DePuy Synthes, part of the Johnson & Johnson Family of Companies is the largest, most innovative and comprehensive orthopaedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials. Building on the legacy and strengths of two great companies, more agile and better equipped to meet the needs of todayâ€™s evolving health care environment. With a focus on activating insights to develop innovative, comprehensive solutions, we are inspired to advance patient care in greater ways than either company could accomplish on its own.

If you are passionate about delivering excellent customer service in the healthcare industry, have excellent attention to detail and enjoys working in a fast paced environment, please apply online using the link below. You will receive an automated email confirming receipt of your application.

Should you have any questions pertaining to the role outside this advertisement, please contact Megan Liu in the Johnson & Johnson Talent Acquisition team on 02 9815 3623.

Every application is reviewed by the Talent Acquisition team and candidates will receive notification of the outcome of their application in a timely manner.

Agencies please note: this recruitment assignment is being managed directly by Johnson & Johnsonâ€™s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

Primary Location
Asia Pacific-Australia-New South Wales-Sydney
Organization
Johnson & Johnson Medical Pty Ltd (7515)
Job Function
Customer Service

Click here for more info: https://jnjc.taleo.net/careersection/2/jobdetail.ftl?job=273817&lang=en

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