Customer Service Officer
Clerk Grade 1/2
Department of Family & Community Services
Community Services
Operations Location: Coffs Harbour Salary range: $58,687 pa - $63,801 pa plus employer's contribution to superannuation and annual leave loading.
About the Opportunity
Do you want the opportunity to provide exceptional customer service in person? We are currently looking for a Customer Service Officer to join the team at Coffs Harbour to provide front line services to the community from a local office (Community Service Centre or "CSC"), including a range of client and administrative services that contribute to the effective delivery of quality services in a CSC.
Job Notes
This is a temporary role in accordance with the Government Sector Employment Act 2013 for a period of up to 6 months with a possibility of extension.
A talent pool may be created to fill both on-going and temporary opportunities if and as they arise.
Targeted Questions
To apply candidates must submit an up to two (2) page covering letter which includes a response to the two (2) targeted questions below and an up-to-date resume which clearly details their skills and experience as relevant to this role.
1.Please provide an example of how you have used your administrative and technical skills to achieve a work-related task.
2.Please provide an example of how you have used your communication skills to provide exceptional customer service.
Part of the assessment process may include additional online capability testing, skills testing or work samples in accordance with the new Government Sector Employment Act 2013, therefore you may be contacted to participate.
More Information
Click here to view the role description. For more information on how to apply for a role in the NSW Public Sector please click here.
WWCC
The Child Protection (Working with Children) Act 2012 requires persons engaged in children related work to have Working with Children clearances.
If successful in this role you will be required to provide a Working with Children Check clearance number prior to commencing in the role. To obtain further information and to apply for a WWCC clearance please click here .
For Enquiries: Please contact Leisa Mihai on (02) 6659 1425.
Closing date: Sunday 28 February 2016 at 11:59 pm.
Thank you for your interest in this role.
Customer Service Officer Clerk Grade 1/2 Department of Family & Community Services Community Services Operations Location: Coffs Harbour Salary range: $58,687 pa - $63,801 pa plus employer's contribution to superannuation and annual leave loading. About the Opportunity Do you want the opportunity to provide exceptional customer service in person? We are currently looking for a Customer Service Officer to join the team at Coffs Harbour to provide front line services to the community from a local office (Community Service Centre or "CSC"), including a range of client and administrative services that contribute to the effective delivery of quality services in a CSC. Job Notes This is a temporary role in accordance with the Government Sector Employment Act 2013 for a period of up to 6 months with a possibility of extension. A talent pool may be created to fill both on-going and temporary opportunities if and as they arise. Targeted Questions To apply candidates must submit an up
Source: https://jobsnsw.taleo.net/careersection/dadhc/jobdetail.ftl?job=911330
