iTech Matters

16/6/2021 – 89 views

Because information technology does matter

- Server Management
- Website Management
- Custom Development
- eCommerce Solutions
- Auction Sites
- Wordpress Sites

Hours of Operation:

Monday: 9:00am to 5:00pm
Tuesday: 9:00am to 5:00pm
Wednesday: 9:00am to 5:00pm
Thursday: 9:00am to 5:00pm
Friday: 9:00am to 5:00pm

Emergency Services can be provided, premium charges will apply.

http://www.itechmatters.com.au

ABN: 81160937468

Accreditation:
Member of ACS and ACM

Web servers play a critical role in your business. iTech Matters provides the expertise to your organisation to manage your web servers.

Our services meet your requirements by providing:

- Ad-hoc on-call service at an hourly rate.
- Fixed contract services for regular monthly requirements.
- In-house web server services.
- Web server monitoring services.

Our Web Server Management service allows you to initiate management outsourcing easily and securely. We have flexible engagement models that will fit perfectly into your way of working.

Specific services include:

1. SERVER SETUP

The first step towards establishing your server, it is a crucial one-time task. The process of setting up the server requires careful attention to detail. It involves a great deal of preparation and we, as your service partner, help you execute the entire set-up process.

Starting with carrying out an initial security audit, we ensure Software Patches and Upgrades, Control Panel Installation and Configuration, Scripts / Software Installation, Firewall Installation and Configuration and Monitoring Tools Installation.

2. SERVER HARDENING

It is not secure to connect a server without hardening it. We have highly qualified techs for comprehensive Server Hardening whereby a thorough list of parameters is checked for their proper functioning. Our detailed check-up includes closely observing specific areas like Accounts, Files and Directories, Shares, Ports, Registry, Auditing and Logging, Sites and Virtual Directories, Script Mappings, ISAPI Filters, IIS Metabase, Server Certificates and Machine Configuration.

We use the security benckmarks set by the Center for Internet Security and will provide an audit once the hardening process is completed.

3. SERVER MONITORING

Our 24/7/365 Server Monitoring Services mean that we will be able to monitor your website, web server, mail server, FTP server, router, firewall, database, dns, temperature / humidity and any TCP / IP port.

Since we are available to monitor your systems 24/7/365 on a proactive basis, we can notify you immediately in case we detect any discrepancy.

Our 24/7/365 Server Monitoring services are classified into ‘Basic’ , ‘Advanced’, ‘Proactive’, ‘Reactive’ and customers can choose either, depending on their individual requirements.

4. SERVER ADMINISTRATION

The significance of effective Server Administration, needless to say, is possibly among the most crucial factors for the success of your organization. Not only is it essential for the smooth running of internal operations, it is imperative for customer satisfaction as well.

Supporting both Windows and Linux servers, we monitor services like Apache, Qmail, free disk space, remote login tools like PC Anywhere, Terminal services, etc. among many others. Hence, at just a very nominal cost, we help to keep your systems up-to-date and satisfy your customers as well.

Contact Details
Email: [email protected]
Phone: 61 1300 991 560 / 1300 991 560

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